Reach Out to Us
Our support team is available to help with questions, account-related issues, technical concerns, or general feedback. Whether you need help with deposits, withdrawals, verification, or site access, contact us and we will be pleased to assist. We provide prompt email and phone support plus live chat for quick replies. For more complex enquiries our specialists will guide you through the next steps, provide evidence checks, and escalate the matter when required. You can expect clear guidance and reasonable response times.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (email for account issues and technical concerns), +44 20 7946 4721 (phone) |
| General Enquiries | [email protected] (policy and general enquiries) |
| Affiliate Enquiries | [email protected] (partnerships and commission queries) |
| Working Hours | 24/7 live chat; email replies typically within 24 hours |
Email Support
Email is our preferred contact method for detailed requests, account-related issues or cases needing documents or explanations. Please send messages to [email protected] with a clear subject line and include your full name, account ID and up-to-date contact details. Providing accurate information helps us resolve enquiries more quickly and avoids unnecessary delays.
Contact Form
Response Time
Our support team aims to respond quickly. Most enquiries are answered within one business day; more complex cases, such as account checks or large withdrawals, can take longer depending on required verification and third-party processes. If you need faster help, use live chat for immediate assistance or email [email protected] and we’ll get back to you as soon as possible.
Feedback
At Lucky Manor we value your thoughts. Please share any feedback, suggestions or ideas to improve the site. We read every message and act on common requests to refine features, offers and usability. You can leave feedback in the help centre or via live chat; messages are reviewed carefully and used to improve the service and user experience at LuckyManor.